Refund Policy

Due to the personalized nature of our undergarments, we have a strict no-returns policy. If a size exchange is required, you may reach out via email within 48 hrs after garment is delivered; however, an exchange is not guaranteed. Our return policies are strict to ensure the hygiene and safety of all our customers.

General Conditions for Exchanges
Garment Condition and Usage: We only accept exchanges for garments that are in perfect condition, meaning:

• No damages.

• With original tags and packaging.

• Free of odors and stains.

• With all accessories intact.

Customers will be responsible for any additional shipping fees on their end for exchanges.

Right to Refuse and Communication Policy:

• We reserve the right to issue refunds when deemed necessary. Additionally, we reserve the right to cease communication with a customer if we detect hate speech or disrespectful and offensive behavior toward our team. We do not tolerate such behavior under any circumstances.